I tried some of the helpx tips, including "Creative Cloud Cleaner" and "Creative Cloud installer stuck" steps, too.
But the applications that I use, and the updates for the apps, seem to be fine. (Spinning wheel for a few minutes.) When it does open, several things are missing on both the top bar and side panel of the CC window. Not getting the same error as shown in this string, but it takes forever to open the CC window, even tho' the icon is active on my tool bar. It is the CC desktop app that is the problem. When I sign-in to my Adobe account, through the web-access, everything on CC is fine. (Only so much time in a day to spend problem-solving.)
(I started another string, here about it being 'buggy')ĭid a session with Adobe on-line chat, but the issue is not yet resolved. Issues with CC have been going on for several days, on my iMac. Please note: None of the "Topics" below, are correct options.
Should I attempt to unistall and reinstall the CC desktop app, myself? Am assuming that, if Creative Cloud is not working properly that I should not try to update any more Adobe applications.Īdobe Creative Cloud V 5.4.4.550 Set to "auto update" for CC onlyĪdobe Apps that I need/use regularly (on my Mac) - LrC, PS & CameraRaw, InDesign, Illustrator (All due for updates - except InDesign - and I do not allow "auto-update" on any applications.Īppreciate recommended actions to take from here. So I quit all apps, signed out of Adobe CC, went off-line, re-started the computer. (Those have been disappearing off-and-on, recently.) And the top bar only shows "Desktop" - Web and Mobile are gone, now.īriefly, on one app, that I tried to "test" got a pop-up saying that I was off-line and could not use the app (? LrC).
The side-bar "Resources" only shows "Tutorials" - Stock, Behance, and Support Community tabs are now gone. Now, the Creative Cloud desktop app takes several minutes to load. Acted up right after after doing the update for InDesign to v 16.2.1